How do I contact Immigration NZ?

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All queries regarding immigration instructions or applications currently in progress should be directed to the Immigration Contact Centre, by calling 0508 55 88 55 from within New Zealand, or 0064 9 914 4100 from outside of New Zealand.

Due to the large number of visa applications received, you are not normally able to meet with the Immigration Officer processing your particular application.

Some onshore (New Zealand) branches may provide counter assistance to help with general Immigration enquiries and process simple requests such as label transfers.

If you are unable to get through to our offices due to high volume of customer inquiries, you can email us your enquiry. One of our Customer Service Officers will reply to you within 3 working days.

This answer was last updated on 19 June, 2016.

From Immigration New Zealand website under Creative Commons Attribution (CC-BY) 3.0 New Zealand Licence.