I wish to make a complaint
If you are an Immigration New Zealand client or representative with a complaint about a matter handled by Immigration New Zealand, you will need to follow our Complaints and Feedback Process.
Please note that an investigation and response can take up to 25 working days.
This answer was last updated on 21 June, 2017.
From Immigration New Zealand website under Creative Commons Attribution (CC-BY) 3.0 New Zealand Licence.