Couple's Dream Destroyed by Immigration Advisor Blunder

Michael Yoon
Principal Immigration Lawyer

Due to mishandling by their immigration advisor, after eight years of building a life in Auckland, their dreams are now on the brink of collapse. With over 200,000 applications successfully processed, why were Newton and Nuvia left behind? Contact Immigration Lawyer NZ for any questions.

You know, sometimes it feels like you can’t count on the very people who are supposed to be in your corner. In this NZ immigration news,  take the tale of Newton Santos and his wife, Nubia, who’ve found themselves in a dire bind not of their own making, a classic case of being let down by those trusted to help.

Eight years, folks. Eight years this Brazilian couple has called Auckland home, and just like that, it's all crumbling down because someone dropped the ball. And not just any ball—this was their future, their stay in New Zealand hanging by a thread.

Here’s the rub: they paid a hefty sum, over four grand, to an immigration advisor, trusting them with something as critical as their application for the 2021 Residence Visa, a golden ticket for many caught in the bureaucratic labyrinth that immigration can be. But what happened? Deadlines missed, dreams dashed, and now they're packing up, not by choice but by sheer professional negligence.

And let me tell you, the advisor's excuse? Staffing issues, a forgotten application—come on! That’s the kind of excuse that doesn’t just sting; it burns. Especially when you learn that 200,000 applications were approved, and here we have a couple who did everything right but ended up with the short end of the stick.

It’s not just a missed form or a deadline; it's their lives upended. And while the advisor has acknowledged the blunder, even compensating the Santos', it’s cold comfort when what they've lost is immeasurable.

Let's not mince words here. This isn’t just a fumble; it's a spectacular failure with real human costs. Newton and Nubia Santos believed they were on a path to permanent residency, to being part of our community. Instead, they’re caught in limbo, casualties of incompetence.

And what's their recourse? Legal battles, appeals to the Immigration Minister, but none of this replaces what’s been lost. It's a stark reminder that when it comes to immigration, the stakes are personal, the impact profound.

So, as Newton and Nubia Santos face the prospect of leaving a life they've built over nearly a decade, it’s a sobering moment for all of us. It underscores the need for accountability, for reliability in a system that holds people’s futures in its hands.

As they say, they’re not just numbers or applications; they’re people, they’re part of us. And right now, they deserve better, much better.

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author headshot Michael Yoon
Last modified on 18 May 2024 by
Michael Yoon
Principal Immigration Lawyer
Michael has been working as a lawyer in New Zealand since 2006. Over the years, he has successfully helped thousands of clients to get their desired outcome. Clients find Michael knowledgeable, approachable and professional — a trusted expert.
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