If you want to learn about Complaint to Ombudsman, you've come to the right place.
This guide has everything you need to understand the basics of Complaint to Ombudsman. You'll also find links to useful resources from our blog and video throughout, so you can plan your next steps.
What is it?
If your complaint with Immigration New Zealand has not been successful and you still believe that there are good grounds, then the next level up in the chain would be to lodge a complaint to the Ombudsman's Office.
You will need to have a good understanding of the immigration instructions (operation manual) and the relevant processes to be able to put together a good submission.