Modern Workplace Consultant
Ko tā mātou mahi - About the role
The role involves driving innovation in the Modern Workplace practice, continuously seeking opportunities to enhance efficiency and effectiveness whilst driving innovation.
Ko tō mahi – What you will do
You will be responsible to lead and engage on Modern Workplace projects, including consulting, design, and implementation, and serve as an escalation point for technical queries within this domain. The successful candidate will mentor team members, set high standards, and exemplify the qualities we aspire to, fostering a culture of excellence and continuous improvement within the team.
Daily you will be providing:
Leadership and direction - coaching, mentoring and feeding back
Pre-sales consulting - providing technical support and attending customer meetings
Escalation management - act as escalation point
Project delivery - within time and budget
Comprehensive documentation - ensuring up to date documentation is available
Na tōu rourou - What you will bring
In addition to the below, we are looking for someone who is communicative, friendly and supportive, and who has the ability to delegate, think logically, and problem-solve:
Bachelor’s level qualification in a STEM field, preferably IT related
Industry-related certifications (e.g., O365, Azure - MS102; MD102; AZ104; MS500)
Minimum 5+ years as a Senior Escalation Resource (e.g., level 3 Engineer)
Previous experience in a consulting role incorporating solution designing and implementation, ownership and mentoring in a project environment
Advanced knowledge of Microsoft Cloud Offerings (O365 Admin and the Azure Portal)
Understanding of Entra ID (Azure AD) - Conditional Access, Enterprise Applications, Single Sign-On
Solid knowledge of Azure Services and Infrastructure, including networking, virtual infrastructure, and PIM
Advanced skills and knowledge on SharePoint concepts, Teams applications, and security concepts across the O365 landscape
General understanding of Microsoft Windows server and Workstation, Virtualization (VMWare and Hyper-V), and network switching (up to layer 3)
Strong troubleshooting abilities and experience serving as an escalation point
Mō mātou tēnei - Our organisation
ABC delivers mission-critical technology and network solutions across New Zealand, Australia and the South Pacific. We specialise in the telecommunications, cloud transformation, cyber security, broadcast media and safety of life sectors and have been delivering innovative and reliable solutions to customers for over 60 years.
Ō Tātou Uara - Our company values
Our culture and values encourage and reward those that are collaborative, trustworthy, humble, courageous and expert. If these values appeal to you, we can offer you an environment in which you will thrive.
Nōu te rourou – Why join us?
At ABC, we believe every team member has a role to play in the overall success of the business, whether it is through our working relationships, technology or skills. Our culture and values encourage and reward those that are collaborative, trustworthy, humble, courageous and experts.
ABC is an NZ Immigration Accredited Employer and have welcomed a diverse group of people from all over the world. We embrace gender equality and are committed to providing a supportive, diverse and inclusive work environment where people thrive.
We also offer:
Learning and development budgets for professional development
Internal career progression pathways
Hybrid/Flexible working
A range of retail discounts and benefits
Enhanced parental leave entitlements
Life Insurance
Wellbeing initiatives
EAP services
Group discounted medical insurance
Matched Employer superannuation contribution up to 5%
Me pehea te tono - How to apply
All applicants be a New Zealand Citizen or Resident or hold a valid work visa to legally work in New Zealand immediately. (Please detail your visa status as part of the application process). Be willing to undergo police vetting and any other checks relevant to the role.
We appreciate every application but due to the high volumes received, we will only be contacting candidates who meet the specified criteria and are selected for further consideration.
