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If you have a passion for delivering exceptional, luxury guest experiences and want to support others to thrive as F&B professionals by sharing your expertise and experience, we want to hear from you!
Come and join us at ABC where we inspire imagination, enrich lives, and discover the uncharted.
About Us
Spectacularly located on the shores of Lake Wakatipu, ABC Lodge offers luxury lodge accommodation in Queenstown and looks out to a mesmerizing panorama of the big three; The Remarkables, Cecil and Walter Peak. Just seven minutes from bustling Queenstown, this is an alpine, lakeside retreat, nestled in one of the world’s most strikingly beautiful landscapes. With clean lines in glass, stone and timber, ABC’s own take on luxury is understated and welcoming, embracing guests and championing the mountainscape. Voted as one of the top three lodges in New Zealand and Australia, ABC is your ultimate sanctuary after a day spent atop mountains, exploring vast fjords, chasing thrills and simply discovering this unique region.
About the role:
Reporting to the Director of Operations you will be responsible for ensuring that all Restaurant operations are run efficiently.
Key responsibilities:
- Manage the daily operation and help deliver the best guest experience
- Lead and mentor the Restaurant team and help shape a collaborative culture based on mutual respect and trust
- Review, implement and maintain operational standards, ensuring efficiency delivery of the highest standards of service
- Handling any guest queries that come through including bookings, special requests etc
- Responsible for financial management including budgeting, ordering and stock take with accuracy and efficiency
- Management of the team, including payroll, rosters, daily briefings, onboarding, recruitment, performance reviews
- To liaise with the other departments in the hotel on a daily basis to ensure smooth operations
- Create a refined and enticing dining offering that can be delivered efficiently
About you:
This is a key position and the successful candidate will need to have strong focus on excellence, plenty of enthusiasm and a flexible approach. The right applicant must be self-motivated, a team player and able to work well in a high-pressure environment. In addition , the successful candidate will have:
- A passion for service delivery and hospitality
- Previous management level F&B experience in a fine dining environment
- Hospitality specific training / qualifications
- Wine qualifications, knowledge, and expertise
- A commitment to high standards and quality
- Ability to drive a team and foster teamwork
- Administrative management experience and sound financial acumen
- A high level of attention to detail and exceptional organization skills
- A high degree of professionalism
- And a winning personality!
Core to the success of the individual in this role is that their personal values are aligned with those of ABC: Ownership, Passionate, Transparent, Innovative and Collaborative.
What we offer:
At ABC we believe in fostering a culture of learning and development, providing you with the resources to thrive in your career.
We offer competitive remuneration and access to our Staff Perks Programme with a wide range of discounts and deals with our suppliers and partners.
Due to our beautiful remote location, you will need to have your own reliable transport, and a valid working visa or work rights to apply. We are an accredited employer with Immigration New Zealand
If you wish to apply for this role and have the attributes above, we'd love to hear from you.
Here is a curated list of jobs in New Zealand that may be able to support an AEWV application. View the full list for visa sponsorship jobs in New Zealand here.
